Support

We usually reply within one business day.

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For order issues, include your estimate number (for example SOL-20260702-ABC123) or payment reference so we can find your case quickly.

My estimate expired. Estimates are valid for the period shown on them. Open the app and ask the advisor to refresh it — your appliances are remembered.
I paid but the app still shows pending. Payments can take a moment to confirm. If it does not resolve within a few minutes, email us with your payment reference — no money is lost; every payment is verified with Paystack.
Delivery. After a confirmed order our team contacts you to arrange delivery and (if requested) connect a verified installer.
Delete my account. In the app: Profile → Delete account and data. Or email us and we will do it for you.